CUSTOMER SUPPORT

FAQs

Shipping/Tracking

In the USA, items ordered that are in stock will be shipped out the next business day and delivered within a week. Otherwise, allow 2-4 weeks for delivery. You will be notified when your order ships by email with tracking information. We mainly ship via UPS and have the ability to ship anywhere in the world. 

Returns & Exchanges

Money back guarantee if returned within 30 days of delivery. You can also exchange an unused item within 30 days of delivery and just pay the difference in cost. Please contact us BEFORE you initiate an Exchange or Return so we can give you a RMA number.

Privacy Policy

We work hard to ensure that your personal and payment information is secure and your privacy is respected. We do not sell or rent your information.

We use SSL technology to keep your activity on our website, including your credit card information when placing an order, encrypted and secure.

We also DO NOT store any credit card information on our website. It is managed by our credit card vendor, PayPal.com. We have no way to lookup or charge your card on our own. We believe this is the best method of protecting your financial information.

Warranties

Check product descriptions for warranty information.

Accepted Forms of Payment

We accept Visa, MasterCard, Discover, American Express and Paypal. Payments must be made prior to shipping. All prices are US dollars.

Sales Tax

We only charge sales tax on orders shipped to Michigan, USA.

 

Protect Your Loved Ones

Municipal water around the world has become contaminated, toxic, and unnatural.  Tap water is no longer able to provide the molecular structure and energetic qualities necessary to cleanse and nourish the cells, tissues and body. 

Thankfully you can now install a water optimizer on the municipal water line coming into your home, office or farm.

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